Slotsgrid field guide

What are you trying to do?

Clear, practical help for setting up your store, taking bookings and getting paid.

Your path on Slotsgrid

Start where you are. Each stop opens a practical guide.

01 / Start here

A simple checklist that takes your store from new account to a working booking page.

Build the list of services customers can choose, one at a time or from a spreadsheet.

Tell Slotsgrid when customers may book and when your business is unavailable.

Choose how customers pay, including Airtel Money, TNM Mpamba, bank transfer and card where available.

Read your available balance and request a payout to Airtel Money, TNM Mpamba or bank.

Make trackable links for posters, WhatsApp, social media and different campaigns.

27 guides

Set up the basics and become ready for your first booking.

Understand appointments and look after customers from booking to check-in.

Collect money, understand fees, and withdraw your earnings.

Help more customers find, trust, and book your business.

Manage stores, staff access, integrations, and your Slotsgrid plan.

Fix common problems and know when to contact the Slotsgrid team.

Tell us what you were trying to do, what happened, and any safe booking or payment reference.