Set up WhatsApp booking alerts
Choose which owner or team members receive a WhatsApp message when a new booking arrives.
What you will achieve
Only opted-in people with valid phone numbers receive new-booking alerts.
Before you start
- WhatsApp notifications available for the store
- Valid phone numbers on recipient profiles
- Permission to manage store settings
Follow these steps
- 1
Open Store settings and find WhatsApp notifications.
- 2
Turn on the store-wide new-booking alert switch.
- 3
Select the owner and team members who should receive alerts.
- 4
Add or correct the phone number for anyone marked as missing one.
- 5
Save and create a test booking to confirm delivery.
Good to know
Customer confirmations and staff alerts are separate settings.
Use full Malawi numbers; Slotsgrid normalizes them to +265 format.
An alert failure does not mean the booking failed—check Bookings for the record.
Open this in your dashboard
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