Create a manual booking or payment link
Book for a customer who called or walked in, reserve a slot, and send payment by email or WhatsApp.
What you will achieve
A phone or walk-in request appears in the same calendar and reports as an online booking.
Before you start
- The customer name and contact details
- The service, date and time
- A phone number if sending through WhatsApp
Follow these steps
- 1
Open Bookings and select Create booking or Block a slot.
- 2
Choose the customer, service and available time.
- 3
If payment is required, generate the hosted payment link.
- 4
Send it by email or WhatsApp, or copy it for another channel.
- 5
Return to the booking row to confirm the payment and booking status.
Good to know
Blocking a slot prevents customers from taking the time while you arrange details.
Use the customer's real contact information so confirmations reach them.
Never mark a payment complete only because a customer sent a screenshot.
Open this in your dashboard
Keep learning
Still need a hand?
Tell us what you were trying to do, what happened, and any safe booking or payment reference.