Team & account6 min read

Manage your plan, add-ons and invoices

Understand booking limits, store and team seats, subscription invoices and failed payments.

What you will achieve

You know what your plan includes and can resolve a subscription payment without affecting customer records.

01

Before you start

  • Permission to manage billing
  • The owner's billing contact details
02

Follow these steps

  1. 1

    Open Billing & plan and review the current subscription and booking usage.

  2. 2

    Check used and available store and team seats before inviting or creating.

  3. 3

    Open invoice history for amount, status and receipt details.

  4. 4

    Use the provided payment action to retry a failed or outstanding invoice.

  5. 5

    Review the effect on limits before upgrading, downgrading or cancelling.

03

Good to know

Subscription charges are separate from the 5% fee on paid bookings.

An invite can reserve a team seat before it is accepted.

Keep invoice links private because they relate to your business account.

Open this in your dashboard

Open this in your dashboard

Still need a hand?

Tell us what you were trying to do, what happened, and any safe booking or payment reference.