Help & safety6 min read

Review your terms and privacy documents

Customize the terms and privacy information customers can open from your booking page.

What you will achieve

Your public documents describe your actual business practices and contact details.

01

Before you start

  • Your cancellation and refund approach
  • The customer information you collect
  • A public business contact
02

Follow these steps

  1. 1

    Open Legal documents and read the default Terms of Service and Privacy Policy.

  2. 2

    Replace generic contact or business details with accurate information.

  3. 3

    Add rules that genuinely apply to cancellations, lateness, refunds and customer data.

  4. 4

    Save each document and open it from your public booking page.

  5. 5

    Ask a qualified adviser to review language when your business has special legal requirements.

03

Good to know

Slotsgrid provides editable defaults, not business-specific legal advice.

Do not promise a refund process your business cannot follow.

Update the documents when payment or data practices change.

Open this in your dashboard

Open this in your dashboard

Still need a hand?

Tell us what you were trying to do, what happened, and any safe booking or payment reference.