Thandizo ndi chitetezo6 mphindi

Konzani pending booking kapena payment

Onani record mosamala musanauze kasitomala kuti ayesenso kulipira.

Zomwe mukwaniritse

Mumapewa charge kawiri ndipo mumadziwa zomwe mungatumize ku support.

01

Musanayambe

  • Dzina kapena email ya kasitomala
  • Booking reference
  • Payment reference kapena nthawi ndi amount
02

Tsatirani izi

  1. 1

    Search kasitomala mu Bookings ndipo tsegulani payment details.

  2. 2

    Refresh kamodzi ndi kuona ngati provider wasintha processing kukhala succeeded kapena failed.

  3. 3

    Onani ngati booking hold yatha musanapereke slot kwa wina.

  4. 4

    Uzani kasitomala ayesenso ngati payment yoyamba yalepheradi kapena palibe charge.

  5. 5

    Lankhulani ndi support ndi ma reference—osati PIN kapena password—ngati provider akuti paid koma Slotsgrid ndi pending.

03

Zofunika kudziwa

Mobile-money prompt imatha ngati kasitomala sanavomereze.

Screenshot imathandiza kufufuza koma si provider confirmation.

Musapange retry zambiri msanga chifukwa zoposa imodzi zingapambane.

Tsegulani mu dashboard

Tsegulani mu dashboard

Mukufunabe thandizo?

Tiuzeni zomwe mumafuna kuchita, zomwe zachitika, ndi booking kapena payment reference yotetezeka.